RELX Alpha use doubt

Relx Alpha

RELX Alpha power requirements
Type-C charging port:
Output voltage: 5V plus or minus 5%
Atomization temperature: 220 °
Charging time: about 40 minutes
Battery cell 340mAh / 3.7V
Output power 6.5 ± 0.5W

RELX Alpha Cigarette Battery Capacity

Relx Alpha uses a soft lithium battery with a battery capacity of 350 mA. Smokers with a pack of cigarettes a day. Can be used all day, about 250 mouths can be smoked ~

Factors affecting battery life

Four factors that affect the service life of lithium batteries:
1) Charge times and discharge depth (do not use it until it is exhausted and recharge each time)
2) Overcharge, overdischarge, large charge, large discharge
3) The temperature of the lithium battery is 0-40 ° when it is too cold or too hot
4) Full power or no power for a long time

The different meaning of RELX Alpha cigarette rod indicator flashing frequently

The indicator flashes 3 times
1. Excessive protection: Because the pole feels that the suction from the outside is too large, the protection mechanism adopted to protect the user from being choked.
2. Over-current protection: When the power is unplugged when the end of charging is too strong or the plug is unplugged at will, the indicator light of the machine flashes three times, a self-protection mechanism.
The indicator flashes 10 times

When the cigarette rod is in use, the indicator flashes 10 times, it is a reminder of less than 10% of the power. Please charge as soon as possible. The full time of RELX 0 is about 45-60 minutes.

Can RELX Alpha cigarette rods use the fast charging function

Relx Alpha has fast charging function



Cigarette pod help

Material of RELX Alpha Cigarette
Our cigarette shell material is PCTG, we use the Eastman material from the United States, mostly used for aviation cups, baby bottles and so on. High temperature resistance, will not release harmful substances, you can use it with confidence.



What is condensate?

Formation: The smoke oil in the smoke bomb is atomized, adheres to the surface of the object, and is condensed into cold water to form a natural phenomenon of water droplets (similar to the breath on winter windows);

Disadvantages: Condensate is the main body of glycerin, it will condense inside the cigarette rod or the mouth of the cigarette smoke after a long time, and it is easy to affect the cleanliness;

Cleaning: Just take toilet paper or gently wipe the inside of the cigarette rod, which is very convenient;

Features: color-colorless, brown. Taste-spicy, bitter.



Reasons why RELX alpha pod are not atomized
Cause: Blockage of smoke pod


Principle: When the smoke bomb is stored improperly, the channel is blocked by foreign objects

Solution: Cigarette nozzles face down and bump on a flat table



Cause: Condensate at the bottom of the smoke bomb is clogged


Principle: At the bottom of the cartridge is a condensate storage tank, which contains many drops of condensate. If there is too much backlog, it may cause blockage and affect normal use.

Solution: If you see a lot of condensate condensate at the bottom of the cartridge, use the bottom of the cartridge to bump on a flat table to break up the condensate.



Reason: poor contact


Principle: There are 4 contact points on the bottom of the smoke bomb. If the contact point cannot fit the heating probe inside the smoke rod, it will cause no smoke.

Solution: Press the four small copper dots on the bottom of the cartridge and try to move the position of the cartridge in the rod



Cause: The heating wire is broken


Principle: Temperature overload or knocking causes the heating wire to break.

Solution: For such problems, please contact the service personnel as soon as possible, to check for you and continue with the follow-up after-sale replacement.



Causes of oil leakage from RELX alpha cartridge
Reason: improper use


Principle: Cigarette port, oil injection and suction are all a channel. Non-vertical use may cause oil leakage.

Solution: Pay attention to the habit of using, do not use it while lying down or holding it flat.



Reason: high or low temperature or atmospheric pressure


Principle: High temperature, low temperature, and air pressure will cause shrinkage or gaps in the white plastic sleeve at the bottom of the smoke bomb.

Solution: Try not to carry the bomb on the plane (the air pressure problem is easy to leak oil), pay attention to the temperature of the environment in which the bomb is used and stored.



Reason: bump


Principle: Direct knocking will cause oil leakage due to skin damage, or knocking will cause the white plastic sleeve to be unreliable, resulting in oil leakage.

Solution: Replace other cartridges for use, and cherish every little cartridge, he is your partner to accompany you.



Reason: process defect


Principle: During the manufacturing process, the white plastic sealing rubber sleeve is not completely fitted, resulting in gaps and oil leakage.

Solution: You can rest assured that if it is a process defect, please contact customer service as soon as possible to provide evidence, customer service will help you deal with the subsequent return ~



Causes of RELX Alpha Cigarette Paste

Reason: carbon deposit


Principle: Natural flavors are used in RELX cigarette oil. In the process of passing oil through ceramics, it sometimes leads to poor oil conduction, so that in the process of heating and atomization, the smoke oil is not completely volatile. Residual material accumulates around the heating film, this is the carbon deposit in the electronic cigarette

Solution: If there is always a smell in the suction process, please contact customer service for subsequent after-sale processing ~



Reason: improper use


Principle: When smoking, there is no guarantee that the smoke oil bottoms, and the bottom of the cartridge is directly heated to emit a paste smell.

Solution: Pay attention to vertical use, let the smoke oil bottom, and fully heat the smoke oil.



Reason: Too little remaining oil


Principle: There is too little cigarette oil left. There is not enough cigarette oil when heating, which is caused by uneven heating.

Solution: When a little bit is left, replace the new cartridge.

Cause: Condensate has accumulated in the cigarette rod


Principle: During use, the exhaled gas adheres to the bottom of the cigarette rod to form condensate. If there is too much condensate, the smell of burning condensate will be emitted.

Solution: Clean up the condensate in the cigarette rod in time and keep the inside of the rod dry.



Reasons why RELX Alpha smoke cartridges smell bad

Reason: Improper use, resulting in dry burning of the atomized core or carbon deposition

Principle: The smoke oil did not reach the bottom when smoking, resulting in dry burning and carbon deposition, which affected the taste

Solution: Ensure that the smoke bomb has enough smoke oil, and ensure that there is smoke oil at the bottom during the heating process


Reason: Alcoholization


Principle: The alcoholization process is similar to sobering up. It requires the substances in the cartridge to fuse with each other and wait for complete fusion. The taste is better.

Reason: The boiling point between flavor and flavor is different, some flavors will be preferentially atomized


Principle: Each cigarette bomb has a different flavor, and some flavors are burned preferentially, resulting in a slight change in taste afterwards

Solution: We will try our best to balance this problem. When using it, please pay attention to the storage place without high temperature or low temperature.



Reason: user taste fatigue


Principle: This is also the most common. Everyone likes to taste one taste all the time, but taste buds can cause fatigue, just like eating sour things for a long time, and slowly feel not sour.

Solution: Replace with other flavors and mix and match, drink plenty of water, rinse your mouth frequently, wait for the taste buds to recover. "



Why does it feel spicy during use?

Cause: Tobacco withdrawal symptoms (unlike nicotine withdrawal)


Principle: Many smokers are accustomed to periodic coughing and nasal congestion, but when the body adapts to the influx of fresh oxygen, the daily side effects of smoking become more serious. Including spicy throat, cough, etc.

Solution: After using e-cigarette for a long time, the symptoms of tobacco withdrawal will disappear naturally. Dry cough, throat irritation, oral irritation and other adverse reactions are reduced, which is a problem of adaptability



Reason: too high nicotine content


Principle: Nicotine gives a throat sensation, the higher the general content, the more obvious the throat sensation.

Solution: RELX has a low-concentration taste bomb, and can choose a lower-concentration taste.



Reason: suction method


Principle: Big mouth is easier to spicy throat

Solution: RELX is different from big smoke, you should breathe slowly

Cause: pod leaks


Principle: The smoke oil or condensate is sucked out from the suction nozzle, and the unatomized smoke oil and condensate itself will be spicy. Solution: Contact customer service for subsequent replacement



Does bringing an airplane affect the use of smoke pod?

Reason: Air pressure influence


Principle: The standard atmospheric pressure is not on the aircraft. The silicone protective film in the smoke bomb may be deformed under the influence of air pressure, causing oil leakage;

Solution: The following methods can minimize the occurrence of oil leakage: try to carry unopened cartridges, or place the cartridges in a closed container.

Will RELX Alpha cartridge smoke change color?

Reason: carbon deposit


Principle: Natural flavors are used in RELX cigarette oil. In the process of passing oil through ceramics, it sometimes leads to poor oil conduction, so that in the process of heating and atomization, the smoke oil is not completely volatile. Residual material accumulates around the heating film, this is the carbon deposit in the electronic cigarette

Solution: If there is always a smell in the suction process, please contact customer service for subsequent after-sale processing ~

Reason: improper use


Principle: When smoking, there is no guarantee that the smoke oil bottoms, and the bottom of the cartridge is directly heated to emit a paste smell.

Solution: Pay attention to vertical use, let the smoke oil bottom, and fully heat the smoke oil.


Reason: Too little remaining oil


Principle: There is too little cigarette oil left. There is not enough cigarette oil when heating, which is caused by uneven heating.

Solution: When a little bit is left, replace the new cartridge.



Cause: Condensate has accumulated in the cigarette rod

Principle: During use, the exhaled gas adheres to the bottom of the cigarette rod to form condensate. If there is too much condensate, the smell of burning condensate will be emitted.

Solution: Clean up the condensate in the cigarette rod in time and keep the inside of the rod dry.


Other

Relx Alpha Electronic Cigarette Set
RELX electronic cigarette is divided into two parts, cigarette rod and cigarette pod;
The cigarette rod can be charged and used repeatedly (just like a mobile phone);
Cigarette cartridges are consumables, and new cartridges can be replaced directly after use.


Relx Alpha Cigar Rod Color

There are 6 colors available for Relx Alpha: BlackBronze, Silver, Blue, Indigo Blue and Venetian Red



Relx Alpha Cigarette Flavor

There are 17 types of Alpha Alpha cartridges available:

Salsa mung bean ice, fragrant roasted No.1 tobacco, poplar nectar, concubine lychee ice, glacier spring mint, ruby ​​watermelon ice, Zizi Coke ice, white peach jelly top tea, nut latte, second factory old popsicle (bottle soda), Yangzhi Honeydew, crystal pineapple beer, tropical golden mango, cold bubble fruit tea, slow stewed rock sugar pear, fresh passion green tea.


Relx Alpha Smoke pod available time

A cigarette bomb is 1.6 milliliters, and the machine can test about 400 mouths. You can estimate it according to your usage habits.



Warranty period

The shelf life of our cigarette pod is 1 year. The product should be stored in a cool, dark environment, avoiding high or low temperature, and avoid contact with children.



How to tell if the product is genuine

Identify the authenticity of the product through the following 2 operations:

1. Scan the bar on the back of the smoke bomb or cigarette rod set, and the prompt content is that the official product of Yueke is named authentic;

2. For products produced after April 2019, there are anti-counterfeiting codes and two-dimensional codes on the capsule packaging, which can be scanned to identify;


Dry throat during product use

Don't worry, the throat is dry because the cartridge contains glycerin. Glycerin itself is water-absorbent. When atomized, it absorbs moisture and causes dry mouth and dry throat. If you encounter such a situation, it is recommended that you usually drink more water and eat more hydrated fruits to alleviate this problem.

Product banned crowd

This product is a tobacco replacement product containing nicotine. Minors, people allergic to alcohol, heart disease patients, high blood pressure patients, patients with respiratory diseases, pregnant women and lactating pregnant women are strictly forbidden to use!

Is it possible to take the plane

Because different airports have different security control requirements, it is recommended that you check the relevant regulations before going to the airport.

In addition, please remind you that the air pressure will cause the oil barrier inside the bomb to deform and may cause oil leakage. To avoid this problem, it is recommended to put the bomb in an airtight container before taking it on the aircraft.