Terms and Services

Terms of Service

Terms and conditions for ordering goods

> Customers must pay up to 30% of the selling price of the goods as a deposit to enjoy the goods ordering service. If the customer requires that the agent directly orders models other than the goods category, the full amount must be paid. This full amount will not be returned under any circumstances (details Please consult the clerk)

> The price of the goods that have been paid the deposit has been confirmed. The price of the goods that have been ordered will not be adjusted due to market conditions, special promotions or other reasons.

> Customers must go to the store to pick up the product 30 days after the product is ordered.If the product cannot be picked up within 30 days, the deposit paid will be automatically canceled, and no purchase or replacement of other products is allowed.

If the customer requires replacement of other product models, 30% of the amount of the product must be paid as a surcharge, without refund service. The company reserves the right of final decision

"Shopping protection service" and product maintenance notice terms:,

> The company sells all licensed products to enjoy free maintenance services provided by Hong Kong agents or authorized centers. All free maintenance services: must comply with the terms set by the Hong Kong agents or authorized centers.

> If there is any dispute between the customer and the original factory or its designated repair center, the company has no right to intervene and bear no responsibility.

> Parallel products have a one-year warranty with the company's documents.If parts need to be replaced, the customer must pay for the parts themselves, and the inspection / maintenance fee is free.

> Products represented by our company enjoy one year (or 18 months) free warranty (excluding man-made damage), and free replacement parts are included within the first year. After the period, if you need to replace the parts, the customer must pay for the parts and pay for the inspection. / Maintenance fee is free.

Customers patronizing the company's designated products (counted from the day of purchase) enjoy `` ___ / 7-day replacement guarantee service ''. If you need to change the machine, you must meet the following `` 7-day replacement guarantee service '' terms and conditions.

a) The customer must return the original box (not stained or damaged) and accessories! All accessories are complete and the product is not damaged / scratch marks and the warranty book has not been opened for use / filled in, and the product has been registered for maintenance or once repaired Not applicable to 7-day shopping guarantee

b) Replacement products must be completely packaged, not scratched by people, damaged by liquidity, the display is missing (word break and screen light / dead point) cannot be touched and cannot be started, the screen is blank or there is no response, and there is any scratch on the body Wet water cannot be started (it must be able to display the mobile phone's IMEI number or computer body number when it is turned on), it cannot read smart cards or accessories, incomplete natural disasters, and human accidental software problems, etc. Change the model / color of the same specification once

c) Have been repaired by the original or non-original repair center ”The warranty sticker is damaged, the registered product / mobile phone / accessories and follow-up software download / update / update any non-original software / ringtone or image Or the product cannot be operated normally due to improper use of pirated software. Our company will not return it.

d) The replacement product customer must present the original product inspection report to prove that the product quality does not meet the standard and it is confirmed that it is non-man-made damage.

e) The company has the right to send the suspected product to a Hong Kong agent or an authorized center for inspection and repair.The repair time will vary depending on different brands. During the inspection period, the company will provide replacement services depending on the situation. If the inspection is performed by a Hong Kong agent or an authorized agent; the card purchase is caused by the customer's improper use, artificial damage or liquid damage, etc., the company will not provide free replacement services and is not responsible.

f) It takes 7 working days to replace the replacement product. It is necessary to arrange a new machine replacement. The same model, the same color, non-refundable! If the replacement product is discontinued, the customer will be arranged to replace other products without refund! For other models or colors, the company needs to charge 50% of the product.

VapeHongKong does not sell or distribute any products that are in violation of the Dangerous Drugs Ordinance under Hong Kong Legislation. This company does not sell or distribute any products containing Nicotine or THC and its derivatives. The products listed on this website is not registered under the Pharmacy and Poisons Ordinance or the Chinese Medicine Ordinance. Any claim made for it has not been subject to evaluation for such registration. This product is not intended to diagnose, treat or prevent any disease.

VapeHongKong 不出售或分銷任何受到《危險藥物條例》所管制的產品。該公司不出售或分銷任何含有尼古丁或四氫大麻酚及其衍生物的產品。 本網站列出的產品並未根據《藥劑業及毒藥條例》或《中醫藥條例》進行註冊。對其提出的任何資訊均未經過此類註冊的評估。本產品無意於診斷,治療或預防任何疾病。
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